Returns and refunds
↩️At Seihitsu Vault, each item is carefully handcrafted or selected with attention to quality and detail.
Final Sale Policy
All sales are final. We do not accept returns, exchanges, or refunds once an order has been placed.
Damaged or Incorrect Orders
If your order arrives damaged or you receive the wrong item, please contact us within 3 days of delivery
To assist you, please include:
- Your order number
- Photos of the item and packaging
We will review the issue and work with you to provide a suitable resolution.
Order Accuracy
Please ensure all order details (including shipping address and item selection) are correct before completing your purchase. We are not responsible for errors submitted at checkout.